We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund.

Refund for Pay on Delivery (COD) Orders :

For Pay on Delivery orders, refunds will be processed to your bank account (via National Electronic Funds Transfer (NEFT)

Note: Refunds cannot be processed to third-party accounts. The name on your order brainmage.in the account should match the name of the bank account holder.

In Case of a Shortage of product due to any reasons beyond the control of Brainmage.in Full refund will be made to the customer.

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Refund Method Refund         Time frame

Credit / Debit Card              5- 7 Days

Net Banking Account             5- 7 Days

UPI Linked Bank Account         5- 7 Days

 

If the standard time frame as mentioned in the above table has expired and you have still not received the refund, please contact your credit or debit card issuer or your bank/Payment Gateway like Razorpay for more information. Refunds will not be processed in cash.